Accounts Receivable (AR) Recovery & Follow-Up
Aged AR does not announce itself. It sits in buckets nobody opens, ages past filing limits, and eventually gets written off as though it was never collectible.
We Work Every Dollar.
No Balance Left Behind.
Most billing companies prioritize easy wins. The hard stuff, old claims, complex denials, government payer disputes, gets ignored. We work all of it. Our AR specialists are assigned by payer type and aging bucket with specific protocols for each category.
- Insurance AR follow-up for all payer types
- Patient balance resolution and payment plan setup
- 60/90/120/180+ day aging bucket management
- Payer portal follow-up and phone escalations
- Re-billing and corrected claim submission
- Secondary insurance identification and billing
- Write-off review before any finalization
- AR cleanup projects for practices switching billing companies
AR Analysis & Stratification
We segment all open AR by payer, aging bucket, denial reason, and dollar value. Each segment gets a tailored follow-up protocol.
Insurance Follow-Up
Daily payer portal checks, outbound calls, and online dispute submissions. We don't wait. We chase payers on a set schedule.
Patient Balance Management
Automated statements, outbound calls, and payment plan setup. Collecting patient balances compliantly without damaging relationships.
Resolution & Write-Off Review
Every balance resolved, appealed, or recommended for write-off with full documentation. No balance written off without manager review.
No cherry-picking. Every bucket is worked on a set cadence, including the ones your previous biller gave up on.
Send us the aging report
We will come back with how much of it is realistically recoverable, which balances are close to timing out, and how long the work would take.